Customers
If you are already a customer, this page is your starting point for ongoing support, follow up requests, service updates, and portal access.
Portal Access
Use the support portal to create a ticket, follow up on an open request, and keep your issue organized in one place. Remote support is available for customers across Texas.
Remote Support
If you have been asked to start a remote support session, have your device ready and follow the instructions provided by The CompuGeek.
Follow Up Requests
If you already have an active issue, include your ticket number when possible so updates can be reviewed faster.
Need help now?
Call 469 400 0014 or email tickets@thecompugeek.biz if you need immediate help during support hours.
Support Hours
Monday through Saturday, 8:00 AM to 6:00 PM CST
Existing customer support
Existing customers should use the support portal whenever possible for service requests, updates, and follow up communication. This helps keep everything documented and makes it easier to track progress.