Customer billing
Review your invoice before submitting payment.
Use the client portal when your invoice is available there. For a missing invoice, amount question, or payment problem, open a billing request and include the invoice number.
Before payment
Confirm the customer, amount, and service.
Do not submit payment through an unexpected email link. Use the official site or contact The CompuGeek when invoice details do not match your records.
Have this ready
- Invoice number
- Customer or business name
- Email used for service
- Question about the amount or status
- Any payment error message
Need a copy or correction?
Keep billing questions attached to the right invoice.
Include the invoice number in the request so the correct record can be reviewed.