No monthly plan required
Get remote help for one issue or a short list of problems.
One-time support is designed for home users and businesses that need help now without starting an ongoing service agreement.
One focused issue
$49
First hour
Common troubleshooting, setup, login, email, printer, or performance help.
Additional time
$25
Each additional 30 minutes
Added only when the session requires more time.
Several issues
$79
Two-hour session
A better fit for multiple problems or a longer cleanup.
Good remote-support candidates
Software and account problems usually fit best.
Remote service may not be appropriate for failed hardware, physical damage, cabling, or a device that cannot start or connect to the internet.
Common requests
- Email and sign-in problems
- Printer setup and troubleshooting
- Microsoft 365 assistance
- Performance cleanup
- Software installation and errors
- Security settings and account recovery