Start a support request
Use the support form for service requests, ticket status, estimates, and invoice help.
One Time Remote Support
Need help now without signing up for a monthly plan? One time remote support is the fastest way to get many common issues handled across Texas.
First Hour
Best for quick help with one issue
$49
First hour of remote support
A simple option for common remote support issues that can usually be solved in one session.
- Software troubleshooting
- Email and login issues
- Printer and connectivity help
- General performance cleanup
Additional Time
Best when one issue takes longer than expected
$25
Each additional 30 minutes
If the issue takes longer, extra time is billed in 30 minute blocks so you only pay for the support you actually need.
- Clear time based billing
- Practical support without a contract
- Good fit for multi-step fixes
- Remote support across Texas
Two Hour Session
Best for multiple issues in one visit
$79
Two hour multiple issue session
A better value when you have several problems to work through in one remote support session.
- Best for multiple issues
- More time for troubleshooting
- Good fit for home or business users
- Easy way to handle a backlog of problems
What to have ready
- The device that needs help
- A short description of the issue
- Any error messages you have seen
- The best phone number and email to reach you
Ready to start?
Open a support request and include as much detail as you can so the issue can be reviewed quickly.