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The CompuGeek

Remote Support

Statewide remote help

Get computer support without waiting for an onsite visit.

Remote support works well for software problems, email and login issues, printer setup, Microsoft 365 help, performance cleanup, and many day-to-day technology problems.

One focused issue

$49

First hour

Best for a common problem that can usually be handled in one session.

Additional time

$25

Each additional 30 minutes

Used only when the session needs more time.

Several issues

$79

Two-hour session

A better value when you have multiple problems to address.

How it works

You stay in control.

  1. Submit the request and payment when required.
  2. Receive remote-session instructions.
  3. Approve access before the session starts.
  4. End access when the work is complete.

Have this ready

  • The affected device powered on
  • A description of the problem
  • Any error messages or screenshots
  • Your phone number and email
  • Permission from the device owner
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