Protect the chance of recovery
Stop using the device when important data disappears.
Continued use can overwrite recoverable data. The CompuGeek can assess the situation, explain the safest next step, and coordinate a specialist referral when advanced recovery is required.
Do this first
Preserve the current state.
Turn off a failing or damaged device when safe. Do not repeatedly restart it, reinstall Windows, initialize a drive, or run random recovery utilities before the situation is assessed.
Information to provide
- Device and storage type
- What happened before the loss
- Whether the device still starts
- Which files matter most
- Any unusual sounds or physical damage
Important limitation
No recovery outcome can be guaranteed.
Pricing and next steps depend on the device condition, required work, and whether a specialist laboratory is needed.