The CompuGeek OpsDesk
v7.5 · Public Website Button Deployment Checklist + Final Customer Flow
100%
Customer flow

Final customer flow map.

This shows the clean path from public website visitor to paid invoice without exposing the technician app.

Flow map

Homepage → Request Support → Public Intake → Ticket Created → Technician OpsDesk → Estimate → Customer Approval → Invoice → Payment Link

Customer gets

Mobile-friendly pages for support, ticket status, estimate approval, invoice view, and payment link.

Open Public IntakeCustomer Entry

Technician keeps

OpsDesk app, dashboard, timers, Watchdog, monitoring, admin tools, billing controls, and security settings.

Open Technician App

Do not expose

Do not link customers to the technician dashboard, Watchdog, Stripe settings, admin security, command queue, or data export.