The CompuGeek · OpsDesk

OpsDesk Production Dashboard

v8.2 · Ticket Creation + Customer Assignment

v8.2

Production dashboard

Customer records are active. Tickets can now be created and assigned.

Create real work from imported customers, track status, add notes, and keep billing and appointments linked from the ticket record. The glamorous age of useful paperwork begins.

Customers

Active tickets

Live payments

Locked

Ticket workflow

New Ticket Tickets Ticket Log Ticket Status

Customer management

Customers Add Customer Duplicate Check Customer Log

Technician quick launch

Watchdog Appointments Billing Stripe Test Launch Checklist

Ticket counts

Total0

Scheduled0

Waiting0

Closed0

Next production actions

Create a real ticket
Use an imported customer. No fake Sarah Miller nonsense. She has suffered enough.

Add internal and customer-visible notes
Keep private notes private and customer updates clean.

Keep live payments locked
Test mode stays in charge until the real workflow behaves.