Request a remote session
Submit this first so the technician can match your session to your ticket and device.
No request submitted yet.
Session instructions
1. Submit the remote support request.
2. Keep the computer powered on and connected to the internet.
3. Leave this page open while waiting for the technician.
4. Do not close the remote support tool during the session.
Support hours
Monday through Saturday, 8:00 AM to 6:00 PM CST. After-hours support by appointment.
Session details
Provider: CompuGeek Remote
Default length: 60 minutes
Payment gate: Enabled
Unattended access: Allowed for approved devices