I have focused my business over the last few years into being proactive instead of reactive.
What does this mean? I have moved away from the standard break-fix business model (although I still handle some of those types of issues). My business has transitioned into a more proactive (Managed Services) style of business.
1. What is an MSP?
MSP stands for Managed Service Provider. Basically I am able to proactively secure your computer hardware and software and know when a hard drive is failing or a virus or malware has made it onto your computer. All of this is generally handled behind the scenes by me.
2. How do I get in touch with you?
You can either fill out the short contact form under contact us or you can click on Onsite Service and pick a time and fill out the information and I can give you a call during that time.
3. What documents do I need to start?
If you are interested in one of the plans I have listed under pricing plans you can either fill out the form under contact us or onsite service. I will get back with you shortly after these forms are submitted.
I will also send an electronic contract to be signed and returned.
4. How much does it cost?
Pricing varies depending on the package you are looking at. I also have some al la carte options available we can discuss.
5. What other help is available?
I still provide “per incident service” if requested. Please note this service will incur my standard hourly rate.
6. Are you fully insured?
I am fully insured but if its something I am unable to repair I will refer you out to one of the local repair places I trust.